Dedicated to the Stewardship of Your Health
Choose medical aid that supports your wellbeing and peace of mind.
Medical Aid Support and Guidance with Oakfield Health
Our support services are designed to make choosing, understanding and managing your healthcare cover simpler. Whether you need help comparing plan options, reviewing benefits, submitting claims or resolving admin queries, we provide practical guidance every step of the way.
Choosing the right plan and managing ongoing admin can be time-consuming and frustrating without the right guidance. With so many options, benefit structures, exclusions and pricing differences to consider, it can be difficult to know which solution truly suits your healthcare needs, lifestyle and budget.
As experienced brokers, our role is to provide clear advice, practical support and ongoing assistance. Our focus is on helping you feel informed, supported and confident in the cover you choose.
Through access to a range of trusted partners and providers, we help you compare plans, understand the value of different benefits and make informed decisions about your healthcare cover. As your needs change over time, we can also assist with reviewing your existing plan to ensure it continues to provide the right level of support for you and your loved ones.
Explore Our Medical Aid Support Services
Plan
Comparisons
We conduct detailed comparisons of available medical aid plans and pricing structures. This helps you understand the options available and choose medical cover that aligns with your healthcare needs and budget.
Administration
Support
Managing the admin that comes with medical aid can be complex. We assist with general administrative matters, helping you review benefits, update plan information, and manage changes to your medical aid.
Claims Assistance
and Support
Submitting and resolving medical expense claims can often be frustrating. Our team provides support with medical aid claims to help ensure they are processed efficiently and correctly.
Ongoing Issue Resolution
If challenges arise with your medical aid or medical insurance provider, we assist in addressing and resolving issues through direct engagement with the relevant providers.
Emergency Authorisation Support
In urgent situations, we assist with obtaining hospital admission authorisations and liaising with medical aid providers so that you can focus on receiving the care you need.
Health, Sustained.
Get in Touch
With Us
How can we support you and your loved ones? Oakfield is here to provide guidance and answer any questions you may have. Contact us to schedule a consultation.
Email Us
Gerald Thompson (MD) gerald@oakfieldwealth.co.za
Liezel Coetzee (Office Manager)
admin@oakfieldwealth.co.za
Call Us
Landline: +27 21 975 7174
Mobile: +27 83 326 8276
Face-to-face Meetings
Office 4, 2 Somerset Crescent
Durbanville, 7550
Insights in Focus
Medical Aid FAQs
We’ve answered some of the most common questions about medical aid, medical insurance and gap cover below. If you have any other questions or need guidance based on your specific healthcare needs, feel free to book a consultation and we’ll talk you through your options.
How does medical aid work?
Medical aid helps cover private healthcare costs such as hospital stays, doctor visits and prescribed medication. Members pay a monthly premium, and the medical aid scheme covers certain healthcare expenses according to the benefits and limits of the selected plan.
What is the difference between medical aid and medical insurance?
Medical aid is regulated and generally offers more comprehensive healthcare cover, including hospital treatment and prescribed minimum benefits. Medical insurance is usually more limited, providing set benefits for specific health events or conditions, often at a lower monthly cost.
What is gap cover in medical aid?
Gap cover is insurance that helps pay the shortfall between what your medical aid covers and what healthcare providers charge. It helps protect you from unexpected out-of-pocket costs for certain medical treatments or procedures.
How do I get medical insurance?
You can get medical insurance by choosing a policy from a registered provider. A broker can help you compare options, understand the benefits and select cover that suits your healthcare needs and budget.